Privacy Policy

We collect information that you provide directly to us when you create an account, use our services, or communicate with us. This includes:

• Personal identification information (name, email address, phone number)
• Financial information necessary for processing transactions
• Account credentials and security information
• Transaction history and card usage data
• Device information and IP addresses
• Communication preferences and support interactions

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing your transactions and generating virtual cards
• Sending you technical notices, updates, and security alerts
• Responding to your comments, questions, and customer service requests
• Monitoring and analyzing trends, usage, and activities
• Detecting, preventing, and addressing fraud and security issues
• Complying with legal obligations and regulatory requirements

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent or at your direction
• With service providers who perform services on our behalf
• To comply with legal obligations or respond to lawful requests
• To protect the rights, property, or safety of venoPay, our users, or others
• In connection with a merger, acquisition, or sale of assets

We implement industry-standard security measures to protect your information, including:

• Encryption of sensitive data both in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Secure data centers with physical security measures
• Regular employee training on data protection practices

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We also retain information to comply with legal obligations, resolve disputes, and enforce our agreements.

You have certain rights regarding your personal information:

• Access and review your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Export your data in a portable format
• Withdraw consent where we rely on consent for processing

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our services.

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.